Your Privacy Is Our Priority

Section 1

Introduction & Overview

sk33 is a trusted online betting and casino platform in Bangladesh. We place the highest importance on our users' privacy and are committed to keeping your personal information secure.

This Privacy Policy ("Policy") describes what information is collected from you while using the sk33 platform, how it is used, and what steps we take to protect your information. By using the sk33 website or services, you are considered to have agreed to the terms of this Policy.

This Policy applies only to the sk33 platform and its related services. It does not apply to third-party websites or services.

Section 2

What Information We Collect

We collect various types of information to operate the sk33 platform and provide better services. Details are described below.

2.1 Registration & Account Information

When you open an account at sk33, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — for users aged 21 or above only)
• Mobile number
• Email address
• Password (stored in encrypted form)
• Preferred language and currency

2.2 Identity Verification Information

To ensure secure transactions and maintain the integrity of the platform, we may request the following documents when needed:

• Copy of National ID (NID) or passport
• Proof of address document
• Information related to payment method verification

2.3 Transaction Information

When depositing or withdrawing via bKash, Nagad, Rocket, Upay, or bank transfer, information about the transaction date, amount, and method is collected. This information is used for record-keeping and fraud prevention.

2.4 Technical & Usage Information

When you use the sk33 platform, the following information may be collected automatically:

• IP address and device identifier information
• Browser type and version
• Operating system
• Login and logout time and date
• Pages visited and session duration
• Referral source (which link you followed to reach the site)

Section 3

Purpose of Information Use

sk33 uses the information collected from you for the following purposes:

Section 4

Cookies & Tracking Technologies

Cookies and similar technologies are used on the sk33 platform to improve user experience and ensure the proper operation of services.

4.1 Types of Cookies

• Essential Cookies: These cookies are essential for operating the core functions of the platform. This includes maintaining login sessions and ensuring security.
• Functionality Cookies: These cookies remember your preferences (such as language selection) and provide an improved user experience.
• Analytical Cookies: These collect anonymous data to understand platform usage patterns, which helps in improving services.

4.2 Cookie Controls

You can accept or reject cookies through your browser settings. However, please note that disabling certain cookies may cause some platform features to not work properly.

Section 5

Information Sharing & Disclosure

sk33 does not sell your personal information to third parties. However, limited information may be shared in the specific circumstances below:

5.1 Service Provider Partners

Necessary information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, and bank transfer), technology services, and customer support services. These partners operate under strict confidentiality agreements and may not use the information beyond the stated purpose.

5.2 Legal Obligations

If there is a legal requirement or a lawful directive from a competent authority, sk33 may be obligated to disclose information in accordance with applicable law.

5.3 Business Transfers

In the event of corporate restructuring, merger, or acquisition, user information may be transferred as part of the assets. You will be notified prior to any such change.

5.4 With Consent

Outside of the cases described above, your explicit consent will be obtained before sharing your information for any other purpose.

Section 6

Data Protection Measures

sk33 applies industry-standard security technologies and practices to protect your personal information.

Please note that transmitting information over the internet is not entirely secure. We make every effort to protect your information, but you also bear the responsibility of keeping your password confidential and maintaining the security of your account.

Section 7

Data Retention & Deletion

sk33 retains your information only for as long as necessary. We follow the policies below when determining how long user information is kept:

• Active Accounts: Your information will be retained for as long as your account remains active and you continue to use the services.
• Closed Accounts: Even after an account is closed, certain information may be retained for a defined period due to legal, accounting, and regulatory requirements.
• Transaction Records: Records of financial transactions will be retained for a specified period as required by law.
• Anonymous Data: Anonymous data used for analytical purposes may be retained for an extended period, as it cannot be used to identify any individual.

To request deletion of your information, please contact us. We will fulfill your request to the extent possible within applicable law.

Section 8

Your Rights & Controls

As a user of the sk33 platform, you have the following rights over your personal information:

8.1 Right to Access

You can log in to your account at any time to view your stored personal information.

8.2 Right to Correction

If there are any errors or inaccuracies in your information, you can correct them through account settings or with the help of our support team.

8.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may be required to be retained due to legal obligations.

8.4 Right to Object to Processing

You have the right to object to the use of your information for marketing or analytical purposes.

8.5 Right to Data Portability

You may request to receive your information in a structured, machine-readable format.

To exercise any of the above rights or for any questions about your information, please contact our support team.

Section 9

Protection of Minors

The sk33 platform is for users aged 21 and above only. We do not knowingly collect any personal information from minors.

Age verification is mandatory during the registration process. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

If you believe that a minor is using our platform, please notify us immediately at [email protected].

Section 10

Policy Changes & Updates

sk33 may review and update this Privacy Policy from time to time. For any significant changes, we will take the following steps:

• The updated policy will be published on this page and the "Last Updated" date will be changed.
• Registered users will be notified by email in the case of significant changes.
• Continued use of the platform after changes have been made will be considered as your agreement to the new policy.

The latest version of this policy will always be available on this page. We recommend that you visit this page regularly.

Section 11

Contact & Complaints

If you have any questions, comments, or complaints about this privacy policy, or if you wish to exercise any of your rights regarding your information, please contact us.